View source for EmergencyProcedures


==What you need to do anything useful==

You need ssh access to the machines affected, with the ability to get root privileges. Without this, there is no way to do anything useful to fix any problem with the system

You must ssh to the appropriate machine, typically to a user account, and then sudo su - to root.

(This ability must be obtained in advance, such inforation cannot for obvious reasons be placed on a public wiki)

==Slash basic description==

The slash system consists of three separate componants:

* A Mysql database server - The database engine which holds most of the data such as articles, users, etc.
* The Apache web server - which handles the web interface
* The slashd daemon, which acts as a timed batch processor for various slash events and tasks.

For slash to work, all three componants must be running.

To tell if they are running, use the command 'pstree' which will show, in condensed form, the tasks that are running.

Here is what the result of the pstree command looks like on the slashcott server:

<pre>
[root@slashcode init.d]# pstree
init─┬─auditd───{auditd}
     ├─httpd───10*[httpd]
     ├─master─┬─pickup
     │        └─qmgr
     ├─6*[mingetty]
     ├─mysqld_safe───mysqld───37*[{mysqld}]
     ├─ntpd
     ├─rsyslogd───3*[{rsyslogd}]
     ├─sshd─┬─3*[sshd───sshd───bash───sudo───su───bash]
     │      └─sshd───sshd───bash───sudo───su───bash───pstree
     ├─su───slashd───2*[slashd]
     └─udevd───2*[udevd]
[root@slashcode init.d]# 
</pre>

If you get 'garbage' as the output of the pstree command, use this form instead:
<pre>
[root@slashcode init.d]# pstree -A
</pre>

We can see that apache is running, it shows up as httpd:

<pre>
     ├─httpd───10*[httpd]
</pre>

We can see that mysql is running, it shows up like this:
<pre>
     ├─mysqld_safe───mysqld───37*[{mysqld}]
</pre>

And we can see that slashd is running:
<pre>
     |-su---slashd---2*[slashd]
</pre>

This one is ever so slightly easy to miss, because it is runnung as a child of the su command, so is not first on the list.

The exact numbers (10*[httpd] etc) are not important.

This is what a properly running system should look like, on slashcott. On the main site, the database is on one machine, which must have mysql running, and and the other machine must have both apache (httpd) running, and slashd running.

==Primary site down==


==Slashcott Develpment site down==