CommunitySupport

Welcome

This site is made possible by (and for) the insightful community of users. This team supports that community in various, ever-changing ways.

There are many ways to participate in this project. Of course, submitting stories or commenting on them is the most obvious way to get involved. You can also submit ideas for new projects in Suggestions, or bugs and "feature requests" on the bug tracker on github.

If you'd like to get more closely involved by working with a team, you should contact them directly. Start at the WhosWho or Team Pages. For example the Development Team can always use perl experience, and the Editors team are looking to expand their time zone coverage. If you have any questions or are not sure where to start you can send an email to suggestions@soylentnews.org.

Who we are

Community Support Team Main Page
nick	position	timezone
mrcoolbp	Leader	UTC-4 (EST/EDT)
xlefay	Member	UTC+2 (CEST)

Documentation

This team:

• Answers support and contact emails
• Tracks and logs bugs and feature requests
• Helps write static pages
• Maintains the wiki and keeps general information up-to-date
• Tracks volunteers and staff
• Collects Suggestions
• Admins the social media sites

Goals for the future:

• Utilize community feedback selecting suggestions for implementation
• Investigate staff and community Communication Systems
• Utilize social media

Dependencies

Dependencies for this group include:

• SN Mailboxes and forwards:
  • admin@SN
  • suggestions@SN
  • social-media@SN
  • mail is hosted on beryllium
• IRC Bot
  • !suggestion (currently de-activated)

Projects

• Organize staff meetings
• Migrate mailing list addresses to new @SN.org addresses
• Develop process for becoming staff (get @SN.org email, get on mailing list, privileges, orientation booklet, etc.)
• Suggestions#IRC
• Contact CmdrTaco via twitter?