CommunitySupport: Difference between revisions
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==Welcome== | ==Welcome== | ||
If you'd like to get more closely involved by working with a team, you should contact them directly. Start at the [[WhosWho]] or [[TeamPages|Team Pages]]. For example the [[Development|Development Team]] can always use perl experience, and the [[Editors]] team are looking to expand their time zone coverage. If you have any questions or are not sure where to start you can send an email to '''suggestions | This site is made possible by (and for) the insightful community of users. This team supports that community in various, ever-changing ways. | ||
There are many ways to participate in this project. Of course, [http://soylentnews.org/submit.pl submitting stories] or commenting on them is the most obvious way to get involved. You can also submit ideas for new projects in [[Suggestions]], or bugs and "feature requests" on the [https://github.com/SoylentNews/slashcode/issues bug tracker on github]. | |||
If you'd like to get more closely involved by working with a team, you should contact them directly. Start at the [[WhosWho]] or [[TeamPages|Team Pages]]. For example the [[Development|Development Team]] can always use perl experience, and the [[Editors]] team are looking to expand their time zone coverage. If you have any questions or are not sure where to start you can send an email to '''suggestions (at) soylentnews.org'''. | |||
==Who we are== | ==Who we are== | ||
| Line 16: | Line 19: | ||
'''timezone''' | '''timezone''' | ||
|- | |- | ||
| mrcoolbp | | [[User:mrcoolbp|mrcoolbp]] | ||
| Leader | | Leader | ||
| UTC-4 (EST/EDT) | | UTC-4 (EST/EDT) | ||
|- | |- | ||
| xlefay | |} | ||
| | <section end=whoarewe /> | ||
==Retired Members== | |||
Former members of the Community Support team that have lost their roles due to inactivity or retirement | |||
{| class="wikitable" width="100%" | |||
!colspan="3"|'''[[CommunitySupport|Former members]]''' | |||
|- | |||
| style="width: 20%; background-color: #f2f2f2;"| | |||
'''nick''' | |||
| style="width: 40%; background-color: #f2f2f2;"| | |||
'''position''' | |||
| style="width: 40%; background-color: #f2f2f2;"| | |||
'''timezone''' | |||
|- | |||
| [[User:xlefay|xlefay]] | |||
| Co-team leader | |||
| UTC+2 (CEST) | | UTC+2 (CEST) | ||
|- | |||
|} | |} | ||
==Documentation== | ==Documentation== | ||
| Line 30: | Line 48: | ||
This team: | This team: | ||
*Answers support and contact emails | *Answers support and contact emails | ||
*Tracks and logs bugs and feature requests | |||
*Helps write static pages | |||
*Maintains the wiki and keeps general information up-to-date | |||
*Tracks volunteers and staff | *Tracks volunteers and staff | ||
*Collects [[Suggestions]] | *Collects [[Suggestions]] | ||
*Administers [[SocialMedia|social media sites]] | |||
Goals for the future: | Goals for the future: | ||
*Utilize community feedback selecting suggestions for implementation | *Utilize community feedback selecting suggestions for implementation | ||
| Line 42: | Line 64: | ||
**admin@SN | **admin@SN | ||
**suggestions@SN | **suggestions@SN | ||
**social-media@SN | |||
**mail is hosted on [[Soylent-services|beryllium]] | **mail is hosted on [[Soylent-services|beryllium]] | ||
*IRC Bot | *IRC Bot | ||
| Line 48: | Line 71: | ||
==Projects== | ==Projects== | ||
*Organize staff meetings | |||
*Organize | |||
*Migrate mailing list addresses to new @SN.org addresses | *Migrate mailing list addresses to new @SN.org addresses | ||
*Develop process for becoming staff (get @SN.org email, get on mailing list, privileges, orientation booklet, etc.) | *Develop [[NewStaff|process for becoming staff]] (get @SN.org email, get on mailing list, privileges, orientation booklet, etc.) | ||
* | * [[Suggestions#IRC]] | ||
*Contact CmdrTaco via twitter? | *Contact CmdrTaco via twitter? | ||
Latest revision as of 13:46, 22 January 2019
Welcome
This site is made possible by (and for) the insightful community of users. This team supports that community in various, ever-changing ways.
There are many ways to participate in this project. Of course, submitting stories or commenting on them is the most obvious way to get involved. You can also submit ideas for new projects in Suggestions, or bugs and "feature requests" on the bug tracker on github.
If you'd like to get more closely involved by working with a team, you should contact them directly. Start at the WhosWho or Team Pages. For example the Development Team can always use perl experience, and the Editors team are looking to expand their time zone coverage. If you have any questions or are not sure where to start you can send an email to suggestions (at) soylentnews.org.
Who we are
| Community Support Team Main Page | ||
|---|---|---|
|
nick |
position |
timezone |
| mrcoolbp | Leader | UTC-4 (EST/EDT) |
Retired Members
Former members of the Community Support team that have lost their roles due to inactivity or retirement
| Former members | ||
|---|---|---|
|
nick |
position |
timezone |
| xlefay | Co-team leader | UTC+2 (CEST) |
Documentation
This team:
- Answers support and contact emails
- Tracks and logs bugs and feature requests
- Helps write static pages
- Maintains the wiki and keeps general information up-to-date
- Tracks volunteers and staff
- Collects Suggestions
- Administers social media sites
Goals for the future:
- Utilize community feedback selecting suggestions for implementation
- Investigate staff and community Communication Systems
Dependencies
Dependencies for this group include:
- SN Mailboxes and forwards:
- admin@SN
- suggestions@SN
- social-media@SN
- mail is hosted on beryllium
- IRC Bot
- !suggestion (currently de-activated)
Projects
- Organize staff meetings
- Migrate mailing list addresses to new @SN.org addresses
- Develop process for becoming staff (get @SN.org email, get on mailing list, privileges, orientation booklet, etc.)
- Suggestions#IRC
- Contact CmdrTaco via twitter?